Customer Service
At Floral Culture, our goal is to consistently provide the highest levels of customer service to our valued customers. We are working hard every day to earn -- then to keep your business. Please take some time to familiarize yourself with our company, our policies and procedures. If you are looking for information and can't find it using the links below or to your left, don't hesitate to contact us. We look forward to serving your needs.
- About Us: Information about our company, history, professional affiliations and more.
- Contact Us: We make it simple. Just click here to find out how to reach us.
- Custom Orders: Click here if you can't find what you're looking for. We send custom flower orders every day.
- Delivery Information: This is a very important customer service link. Familiarize yourself with our regular policies, and special Holiday updates.
- FAQ · Frequently Asked Questions: You have questions... we have answers.
- Flower Care Instructions: How to care for flower arrangements and bouquets for maximum longevity and enjoyment.
- Guarantee · Refund Policy: Our services are guaranteed. Find out more.
- Privacy: Click here to learn about our privacy policy.
- Security: Read about the steps we take to protect your private information when ordering online.
- Substitution Policy: Learn about our policy if some flowers are unavailable.